Privacy Policy

Last updated: 1/1/26

At Mills Electrical, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website.

1. Information We Collect

We may collect and process the following information:

Name
Email address
Phone number
Address (if provided)
Any information you submit via our contact forms or email enquiries
Technical data such as IP address, browser type, and pages visited (via cookies or analytics)

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes or services
Communicate with you regarding your requests
Improve our website and services
Comply with legal or regulatory obligations

We will never sell, rent, or trade your personal data to third parties.

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Your consent
The need to perform a contract or provide a service
Our legitimate business interests
Legal obligations

4. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Your data is only retained for as long as necessary for the purposes outlined in this policy.

5. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can choose to accept or decline cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party services (such as website analytics or hosting providers) that process data on our behalf. These providers are required to comply with data protection laws.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent at any time
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Mills Electrical
Email: info@millselectric.co.uk
Phone: +44 07359 313444
Location: East Grinstead, serving the South East

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.